James has cleaned our carpets in Truckee for years. He has always arrived on time, if not early, and has tackled stains successfully. I can highly recommend Chem-Dry to everyone.
We have used Chem -Dry of Lake Tahoe, Truckee for several years for an annual cleaning and also on a couple of emergency occasions when we have had accidental spills on the carpet that needed more immediate care. Nora has done a great job of helping us to get on the schedule and keeping us informed regarding what time they will arrive. James is a true pro, always seems to manage to get the carpets looking great even when that seemed unlikely.
We were impressed with the service and results. The work was started and completed on time and was very well done. No toxic cleaners were used. We will use them again.